Welcome to Giraux Fine Jewelry ("we," "us," or "our"). This Privacy Policy describes how Giraux Fine Jewelry (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.giraux.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide, maintain or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

(a) What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

(i) Information You Provide Directly to Us: We collect information you provide directly to us when you:

• Create an account on our Site.

• Place an order or make a purchase (processed through Shopify).

• Contact us with inquiries or for customer support.

• Subscribe to our newsletter or marketing communications.

• Book an appointment through our integrated SimplyBook.me service (e.g., name, email address, phone number, appointment details).

• Submit reviews or testimonials.

This information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Shopping information including the items you view, put in your cart, or save to your wishlist or account.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

(ii) Information We Collect Automatically (Usage Data): When you access or use our Site, we may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including:

• Internet Activity Information: IP address, browser type, browser version, operating system, referring URLs, pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This information is collected through Shopify's platform, Google Analytics, and potentially Google Search Console (primarily for aggregated site performance).

(iii) Information We Obtain from Third Parties: Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

• Our payment processors (e.g., Shopify Payments, PayPal, etc.): These parties collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

• SimplyBook.me: When you book an appointment, SimplyBook.me processes your information on our behalf. You can review SimplyBook.me’s privacy policy for more information on their practices: https://simplybook.me/en/policy.

• Google Analytics: We use Google Analytics to monitor and analyze the use of our Site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics primarily to improve this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser or by installing the Google Analytics Opt-out Browser Add-on.

• Google Search Console: We use Google Search Console to understand how our website performs in Google Search results, to monitor indexing status, and to optimize our visibility. This service primarily provides us with aggregated data about search traffic and performance from Google. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

(b) How We Use Your Personal Information

We use the information we collect for various purposes, including:

• Providing Products and Services: To provide, operate, and maintain our Site and services; to process your transactions and fulfill your orders (via Shopify); to manage your account; to manage appointments booked through SimplyBook.me; to send notifications to you related to your account, purchases, returns, exchanges or other transactions; to arrange for shipping; facilitate any returns and exchanges.

• Marketing and Advertising: To send marketing, advertising and promotional communications by email or other electronic means (where you have consented or as otherwise permitted by law); to show you advertisements for products or services, including through cross-context behavioral advertising on other websites. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

• Security and Fraud Prevention: To detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

• Communicating with You and Service Improvement: To provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you. This includes using Usage Data and analytics (e.g., from Google Analytics, Shopify analytics) to understand how users interact with the Services, to monitor and analyze trends, and to improve our Site, products, and services.

• Legal Compliance: To comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers (like Google Analytics) to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

• What are Cookies: Cookies are small files placed on your device (computer or mobile device). They enable us to remember your actions and preferences over a period.

• How We Use Cookies (Examples):

  • Shopify: Our Shopify store uses essential cookies to keep track of cart contents, help with navigation, and provide core e-commerce functionality.

  • Google Analytics: Uses cookies to collect data that helps us understand how visitors engage with our Site (e.g., pages visited, time on site).

  • Functionality Cookies: To remember choices you make (like language or region) and provide enhanced features.

  • Performance/Analytics Cookies: To collect information about how you use our Site for improvement purposes.

• Your Choices Regarding Cookies:

  • Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.

  • For more information on how to manage and delete cookies, visit aboutcookies.org.

  • To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

• Global Privacy Control (GPC): Our website recognizes the Global Privacy Control (GPC) signal, which can enable you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of the "sharing" of your personal information (as defined by California law) for the associated browser or device, and, if we are able to associate the device sending the signal to an account, we will endeavor to apply the opt out request to that account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not currently recognize other “Do Not Track” signals that may be sent from your web browser or device.

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

• With Service Providers: With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing via Shopify Payments or other gateways, data analytics via Google Analytics for our internal site improvement, customer support, cloud storage, order fulfillment and shipping via carriers like USPS, FedEx, UPS, appointment booking via SimplyBook.me). These service providers are provided with access to your personal information as needed to perform their functions but are contractually obligated to protect your information and use it only for the purposes for which it was disclosed and not for their own independent commercial purposes (unless otherwise permitted by law).

• With Business and Marketing Partners (for Advertising): We may share certain personal information (primarily Usage Data and Identifiers collected via cookies and similar tracking technologies) with business and marketing partners, such as advertising networks and social media platforms, for the purpose of cross-context behavioral advertising (i.e., to show you targeted advertisements on other websites or platforms based on your interaction with our Site). These partners will use your information in accordance with their own privacy notices.

• When you direct, request us or otherwise consent: Such as to ship you products or through your use of social media widgets or login integrations (if applicable), with your consent.

• With our affiliates or otherwise within our corporate group (if applicable): In our legitimate interests to run a successful business.

• In connection with a business transaction: Such as a merger, acquisition, reorganization, or bankruptcy, your personal information may be transferred. We will notify you of any such change in ownership or uses of your personal information as required by law.

• For Legal Obligations and Protection: To comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Over the past 12 months, we have disclosed the following categories of personal information for the purposes set out above:

"Sold" or "Shared" Personal Information (California Law): We do not "sell" your personal information in the traditional sense where we exchange your data for monetary compensation.

However, we do "share" personal information (as defined by California law) with third parties for cross-context behavioral advertising purposes. This means we may allow advertising partners (such as ad networks and social media platforms) to collect information like your IP address, Browse behavior on our Site (Usage Data), and online identifiers through cookies and similar tracking technologies when you visit our Site. These partners use this information to show you targeted advertisements for Giraux Fine Jewelry or other products on different websites and platforms you visit.

Over the preceding 12 months, the categories of personal information we have "shared" for these advertising purposes include:

• Identifiers (such as IP address and online identifiers collected via cookies)

• Internet or other similar network activity (Usage Data collected via cookies)

The categories of third parties to whom we have "shared" this information for cross-context behavioral advertising include:

• Advertising networks and platforms

• Social media platforms

You have the right to opt-out of this "sharing" of your personal information, as described in Section 9 ("Your Rights and Choices").

Sensitive Personal Information: We do not knowingly collect or process "sensitive personal information" as defined by California law, other than payment information which is collected and processed directly by our payment processors (e.g., Shopify Payments) as necessary to complete your transaction and is subject to their privacy policies and security measures. We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Our Site may provide links to websites or other online platforms operated by third parties, such as our appointment booking service provided by SimplyBook.me (https://simplybook.me/en/policy). If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

The Services are not intended to be used by children under the age of 16, and we do not knowingly collect any personal information about children under 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. For example, when you place an order through the Site, we will maintain your Order Information for our records for a reasonable period or unless and until you ask us to delete this information, subject to our legal obligations.

Depending on where you live, and particularly if you are a California resident, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Know / Access: You may have a right to request access to personal information that we hold about you, including details relating to the categories of personal information collected, sources of collection, purposes for processing, categories of third parties to whom we have disclosed your information, and specific pieces of personal information collected.

• Right to Delete: You may have a right to request that we delete personal information we maintain about you, subject to certain exceptions.

• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

• Right to Opt-Out of Sale/Sharing

Right to Opt-Out of Sharing: You have the right to direct us not to "share" your personal information for cross-context behavioral advertising. You can exercise this right by:

1. Managing your cookie preferences through any cookie consent banner or settings tool we may provide on our Site.

2. Activating the Global Privacy Control (GPC) signal in your browser or browser extension (see Section 4 for more details on GPC). We treat GPC signals as a valid request to opt-out of sharing for the associated browser or device.

3. Clicking on the "Do Not Sell or Share My Personal Information" link, which may be found in the footer of our Site, and following the instructions provided. If you opt-out, we will cease sharing your personal information for cross-context behavioral advertising purposes as soon as practicably possible, but we may continue to share your information with service providers for operational purposes as described in this policy.

• Right to Limit Use and Disclosure of Sensitive Personal Information: As stated above, we do not believe we collect or process sensitive personal information in a way that would trigger this right beyond what is necessary for transaction processing by our payment providers.

• Right of Portability: You may have a right to receive a copy of certain personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information in certain circumstances.

• Withdrawal of Consent: Where we rely on consent to process your personal information (e.g., for certain marketing communications), you may have the right to withdraw this consent at any time.

• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial or contacting us.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We may need to collect information from you to verify your identity (such as your email address or account information) before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us, or lodge your complaint with your local data protection authority.

Please note that we may transfer, store and process your personal information outside the country you live in (e.g., in the United States where our Shopify platform is hosted and where many of our service providers are located). Your personal information is also processed by staff and third party service providers and partners in these countries. If we transfer your personal information out of Europe (e.g., the European Economic Area or the UK) to a country not deemed to provide an adequate level of data protection, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Giraux Fine Jewelry
888 Brannan St #129
San Francisco, CA 94103
United States
Email: service@giraux.com
Phone: (415) 863-8188