Our Commitment to our Customers

Dear Armine,

Thank you so much for your patience and guidance in our search for our wedding rings. We both loved our rings. My custom wedding ring was beautiful and exactly what I wanted.  We appreciated the time and care you took to have our rings perfect and ready in a short amount of time. 

You are a consummate professional with a heart of platinum!

Sincerely,

Dan and Ashley

February, 2009

Dear Sarkis,

Thanks so much for fixing money clip. I’ve had it forever and am attached to it. The workmanship -- yours -- was beautiful. See you next time when we’re in town.

My best,

Max

February, 2009

Dear Sarkis, Giraux, Sue, Armine and the Giraux Staff,

We had a fabulous time at our November wedding at the Presidio of San Francisco.  We deeply appreciate all that you did in preparation for our wedding including the many store visits, phone calls...all done with a smile.

Your expertise, enthusiasm and generosity helped to create the wedding of our dreams. The gorgeous green amethyst, diamond and rose gold necklace with matching drop earrings not only looked stunning in photos, but also made me feel like a true princess on our Big Day! Morgan's white gold wedding band is both handsome and sophisticated, a great fit for him.  Thank you for your help in adorning us. Your work communicates your passion, professionalism and creativity.

We wish you all the besy. As always, Giraux Fine Jewelry has our top-notch recommendation.

With Gratitude and Blessings,

Jennifer & Morgan

February, 2009

Dear Sarkis and Everyone at Giraux,
 
With heartfelt thanks to you for helping make this November 8th the most special day of my life!
 
All my love,

Jennifer
November, 2008

Sarkis,
 
Enclosed is an 8x10 photo of our rings taken at our wedding. I thought you might be able to use it in the store or marketing materials.

Thanks so much for your help and the beautiful rings.
 
Kirk and Shantelle
October, 2008

Gillian,
 
Thank you so much for all the work you put into Nick and my wedding rings.  I love what you did with the wedding band on my ring -- it's gorgeous! NicK and I appreciate how helpful and flexible you were with us (we know it took a lot of patience on your end). Our rings are wonderful.
 
Thank you so much.

Mya & Nick
August, 2008

Dear Sarkis and Jasmine,
 
I cannot thank you enough for your generosity. The earrings were perfect -- they made me feel great and I just loved how they pulled my dress together with "something borrowed, something blue."  I received so many compliments on them and everyone wanted to know where they were from (hopefully you will have some new customers).  I really enjoyed working with you. My engagement ring and wedding band are also amazing. 
 
Kind regards,

Julia
July, 2008

Hello,
 
I wanted to tell you about my experience with Jasmine at your jewelry store this week. I was referred to Jasmine by my good friend Kathie. My boyfriend bought me a pair of earrings by speaking with Jasmine over the phone and he was pleased with the information she was able to convey. I came out to see her this week to purchase a bracelet and was delighted with her service. Jasmine helped educate me and had the patience to walk me through the many, many choices you have at the store. It was a great experience and I will recommend Jasmine and Giraux to all my friends.
 
Marcela
July 10, 2008

Hi Mr. Giraux,
 
My husband recently picked up the beautiful earrings that you designed and made for me.  I am in awe.  They are more beautiful than I could have imagined. 
 
Thank you for these and all the other pieces that you have so artistically created for us.  I will always appreciate and enjoy them, and will be so proud to pass them on to my daughters one day. 
 
Good health and best wishes.

 
Kathy
July, 2008

Dear Sarkis,
 
Carlos and I had a wonderful time choosing my engagement ring.  We want to express our gratitude to you and thank you for making it such a pleasurable experience. We love the ring! 
 
Thank you, 

Taleen & Carlos
June, 2008

Jasmine,
 
Thank you so much for all of your help with picking out our wedding rings!  They are more than we could have ever asked for!  Plus, you are a fantastic lady!  We had so much fun during our times together. 
 
Thanks again, your customers for life,

Eddie and Cassie
June, 2008

Just a short note to express our appreciation for the excellent services and products provided by you and your firm over the past years.  What started out as my being a client of Giraux has now grown to include my family, friends and relatives.  Needless to say, they are equally satisfied.  We are fortunate to have Jasmine provide us with her excellent service, honesty and loveable personality.  We have grown to depend on her expertise in jewelry and appreciate the manner in which she conducts herself at all times.  Our relationship with Giraux is expected to continue for many years to come and I commend you for your insistence on excellence.
 
Sincerely,

Rhoda
May, 2008

I am writing to express my deepest appreciation for the very professional attention paid to my fiancee and myself during the recent purchase of an engagement setting in your store.  Armine helped us pick out the perfect setting for our stone and then very patiently researched alternative designs to keep the setting within our budget.  Armine personally contacted the jeweler to help expedite the setting of the stone so that Michael could present it to me on a romantic trip last weekend.  We found Armine to be not only helpful, but also personally involved to make the occasion of our engagement almost as important to her as to us.

Thank you.

Carol
May, 2008

Dear Sarkis,

Thanks so much for the extraordinary work you have done with our ring.  We are completely satisfied and we appreciate it was finished and delivered on time. 

Thanks!

Ricardo

Dear Sarkis,

Ronnie and I just wish to thank you for all your help with our rings.  You are a gentle and easy man to work with.  We really appreciate your help! 

Kind Regards,

Leighsa and Ronnie

Dear Armine,

 .... I want to thank you so very much for helping us create our family heirloom keepsakes.  We are all THRILLED with our treasures.  Also the delivery was safe and timely.  Thank you! You are a love!!.

Jane R.

Dear Giraux (sic),

   How can I thank you enough for making my ring so beautiful!  I am enjoying it as well as all the compliments I get when people see it.  And what a nice idea to put the former diamonds in a necklace.  It is so pretty + I can attach it to other necklaces too!  I know D. + M. are great fans of yours and I can see why - as well as being friends. 

Thank you again.

Marguerite

Dear Sue & Sarkis,

      "Wow"!  The ring you've created for me is absolutely exquisite.  It is truly a work of art. I can't take my eyes off it.  it fits PERFECTLY and sparkles as bright as the stars.  Thank you so much.  It means so much to A.  To have had you make our first wedding ring, and more so now my ring twenty five years later. 

Best Regards

J.B.

January, 2008

Dear Armine,

I want to thank you so very much for helping us create our family heirloom keepsakes.  We are all THRILLED with our treasures.  Also, the delivery was safe and timely. 

Thank you! You are a love!!

Jane

 We just wanted to say thank you to Emma.  Emma has always helped us when we shop at Giraux.  She is knowledgeable and personable.  There is no one else we would consider asking to help us.  Most recently Emma helped my wife, K......, pick out a beautiful ring for Christmas.  I gave K.... the ring on Christmas Day and she has not taken it off.  It is beautiful!  Emma knows us and knows what to suggest for us.  Emma is your most valuable employee.  I wanted to be sure you knew how much we value her help and trust her advice.

Sincerely,

Mark

We just wanted to say thank you for all your help in getting the perfect engagement ring for us. A... can't stop looking at it.  The ring looks beautiful and we have got non-stop compliments about how amazing it is.  I appreciate the low pressure sales approach and friendly nature of the store. Resizing the ring and getting it back within three days was fantastic.  You both made a stressful process enjoyable.  I will recommend you to my friends and will set review up on Yelp.

Thanks so much,

Keith

My husband and I have been dealing with your company, and especially with Jasmine for about 10 years. We recently decided to upgrade my diamond pendant and diamond studs for larger stones with better color. I must compliment Jasmine for her customer service and vast knowledge quality diamonds. Jasmine really read our needs and did what it took to keep us within our budget. She truly enjoys her job and the good feeling passes on to her clients.

Sincerely,

Ivette

Thank you Armine so much for the excellent customer service you provided. You always seem to go above an beyond our expectations.

Thank you,

Vicki

I want to thank you for the excellent service you once again provided. I appreciate very much all the trouble involved in setting it all up so it would be completed on the day I arrived in the store. Your excellent reputation and the fantastic, personalized service you always provide is reason enough why I keep returning to Giraux. I hope Giraux continues to offer new and exclusive designs all their own in the future. Whoever is designing for Giraux does an excellent job.

Sincerely,

Debbie

I just wanted to send a thank you note letting you know that my wife is thrilled with the new setting for her diamond. Armine was wonderful to work with and my wife loves the new setting!

Sincerely,

Troy

Danny,

It was a pleasure working with you to find the right rings for us, and we would highly recommend to our friends to go to Giraux and ask for you.

Best,

Lyle

Thank you to Gillian for helping me aquire my PERFECT ring! I truly appreciate your patience and accommodation. I am ecstatic with the outcome & will recommend Giraux to everyone. You have made me very happy indeed!

Liv,

Thanks for your help and great service. I'm very glad I was able to come back and buy from you - I appreciate you taking the initial time to go over choices with us that made such a successful sale.

Thanks,

Corey

I love my ring! I would like to thank Armine for all of her help. It was a pleasure doing business with you and will next time I am up!

Sincerely,

Karen

I just wanted to thank you and Selena for all your help and patience in selecting the perfect ring for my mom. As you know by now, she absolutely loves it, as I knew she would! You always find just what I have in mind.

Thank you again,

Diane

We have visited a number of other jewelers and were feeling overwhelmed, until Jasmine at Giraux greeted us. It did not take long for us to be comforted and relaxed by her. She knew what questions to answer before we had to ask - while making sure we never lost our comfort. Jasmine has a rare gift which cannot be attained merely through tenure and experience. We look forward to doing business with Jasmine and Giraux again soon.

Best regards,

Benjamin & Kiyoko

I wanted to thank you again for all your patience in helping me select my new diamond. I'm very excited and happy about my purchase. I love my new earrings as well. You're so sweet and trustworthy. I really appreciate it and know I'll be seeing you again soon.

Love,

Robin & Vance

I bought an engagement ring from Giraux at the beginning of November 2003. I am writing this letter to compliment Giraux on its sales staff, and in particular, Jasmine. In finalizing my ring purchase, I worked exclusively with her. She was not only a pleasure to work with, but also went above and beyond the call of duty to take care of my request and needs. I know I will be making future purchases from Giraux, and will be sure to send all my friends and family to Jasmine at Giraux! Thank you for such a wonderful experience.

A very satisfied customer,

Mark

We cannot wait to see the rings and will forever remember you and Giraux for being a part of our engagement and wedding. I love the rings you helped us choose for our engagement and are both over the moon with the rings you helped us with for the wedding.

Sincerely,

Nicole

It is not possible that you had a happier customer than I am today. The new setting is breathtaking and your graciousness in having the stone set so quickly is appreciated. You were such a pleasure to work with and your patient advice helped make the right decision. Many thanks to you and your fine craftsmen for a gorgeous new ring.

Best regards,

Kathy

Thank you all for your wonderful care, concern, and professionalism. I recently came in and for the last 6 years have been so pleased. I have referred friends to you. I am enjoying my earrings, ring, and bracelet that I had purchased.

Sincerely,

Debbie

"Thank you so much for being so instrumental in making unrealized dreams possible for me! I adore the pendant that you designed with my mother's diamond. You are most generous and so thoughtful in preserving such a precious and beautiful moment for me. I will treasure it always. We brag about you and the quality of your jewelry every chance we get. From the bottom of my heart, I thank you for your generosity and thoughtfulness.-With sincerity and deep affection, Beverly"

"I just had to write you to tell you that I love the yellow diamond ring! It is absolutely perfect and is just what I had envisioned. The intricate design and craftsmanship is beautiful. Thank you and Selena again for helping me design and receive my ideal ring. It gives me pleasure everyday. -Best Regards, Diane"

"Thank you so much for the donation of the Sapphire bracelet. It is so beautiful and raised a lot of money for our organization. You are very generous and I appreciate your kindness. Again, many, many thanks. -Sincerely, Becky P.S. I am really enjoying my necklace!"

"I recently visited your stores at the Gift Center with my daughter Jeanette. She was looking for a new setting for the center stone of her wedding and engagement ring. WE were so happy with the selection and service offered. And the people who worked with us!! My daughter was so pleased. -Sincerely, Camille"